TERMS OF USE

Welcome to Hittn’ Skins. By accessing this website, requesting a quote, approving artwork, submitting payment, placing an order, or utilizing any services provided by Hittn’ Skins, you acknowledge and agree to the following Terms of Use and Company Policies. These terms apply to all products, services, consultations, artwork, production, fabrication, installations, fulfillment, and related business activities provided by Hittn’ Skins.

1. Custom Manufacturing & Production

All products and services provided by Hittn’ Skins are custom manufactured, decorated, fabricated, printed, embroidered, wrapped, installed, or produced specifically to customer specifications.
Due to the custom nature of our industry, all orders are considered made-to-order and may not be canceled, returned, or exchanged once production has begun.
Customers acknowledge and accept that custom manufacturing includes standard industry tolerances, including but not limited to slight variations in:

• Garment shade or dye lots.
• Material texture or composition.
• Print placement.
• Embroidery registration.
• Sizing and fit.
• Specialty ink appearance.
• Vinyl application.
• Packaging and finishing.
• Color appearance between screens, proofs, and physical production.

Minor variations are considered normal manufacturing characteristics and do not constitute defects.
Hittn’ Skins reserves the right to substitute comparable materials, garments, components, or production methods when necessary due to inventory shortages, discontinued products, supply chain disruptions, or manufacturing limitations.

2. Quotes, Estimates & Pricing

All quotes and estimates are subject to change without notice unless otherwise agreed to in writing.
Pricing may fluctuate due to:

• Apparel manufacturer increases.
• Material costs.
• Freight and shipping changes.
• Tariffs and import fees.
• Supply chain interruptions.
• Labor or production requirements.

Quotes are valid for a limited time and may require revision if delays occur in customer approvals, deposits, artwork submission, or production scheduling.

Due to the nature of custom manufacturing, Hittn’ Skins reserves the right to ship and invoice up to 5% over or under ordered quantities unless otherwise agreed upon in writing.

3. Artwork, Proofs & Customer Approval

Customers are solely responsible for reviewing and approving all proofs, mockups, artwork, spelling, sizing, placement, garment selections, and production specifications prior to approval.

Approval of artwork constitutes full customer acceptance of all production details.
Hittn’ Skins is not responsible for:

• Spelling or grammatical errors.
• Customer supplied artwork issues.
• Low resolution files.
• Font substitutions.
• Color variations.
• Improper sizing selections.
• Placement preferences.
• Transparency or compression issues.
• Errors discovered after approval.

Digital mockups and proofs are intended as production guides only and are not exact representations of final physical products.

4. Intellectual Property & Customer Content

Customers represent and warrant that they own or have permission to reproduce all submitted artwork, trademarks, logos, graphics, likenesses, and intellectual property provided for production.

Customers assume full legal responsibility for all submitted content and agree to indemnify and hold harmless Hittn’ Skins from any claims, damages, liabilities, or legal disputes related to copyright infringement, trademark infringement, licensing violations, or unauthorized use of intellectual property.

Hittn’ Skins reserves the right to refuse production of any content deemed offensive, unlawful, infringing, defamatory, discriminatory, or otherwise inappropriate.

5. Photography, Marketing & Portfolio Usage

Unless otherwise agreed to in writing prior to production, Hittn’ Skins reserves the unrestricted right to photograph, video record, reproduce, publish, display, and promote completed projects, products, installations, production processes, and branded merchandise for portfolio, educational, advertising, social media, marketing, trade show, and promotional purposes.
This includes products containing customer branding, logos, event graphics, or custom artwork.

6. Returns, Refunds & Claims

Due to the custom manufactured nature of our products, all sales are final once production has begun.

Customers are responsible for inspecting all merchandise immediately upon delivery or pickup. Any discrepancies, shortages, defects, damages, or concerns must be reported in writing within seven (7) calendar days of receiving the order.

Claims submitted after seven (7) days may not qualify for review or corrective action.

If a verified production defect caused directly by Hittn’ Skins is identified, we reserve the right to determine the appropriate resolution, including:

• Repair.
• Replacement.
• Reprint.
• Partial account credit.
• Partial refund.

Under no circumstances shall Hittn’ Skins’ liability exceed the amount paid for the affected portion of the order.
Hittn’ Skins shall not be liable for:

• Lost profits.
• Missed event deadlines.
• Marketing losses.
• Third-party expenses.
• Consequential damages.
• Reputational damages.
• Delayed launches.
• Business interruption.

In the event an order is rejected, abandoned, unpaid, refused, canceled after production, or otherwise unclaimed, Hittn’ Skins reserves the unrestricted right to repurpose, recycle, liquidate, wholesale, donate, sample, up-cycle, internally use, or otherwise redistribute the merchandise without further notice or consent from the customer or license holder.

7. Production Timeframes & Delays

Estimated turnaround times are provided as approximations only and are not guaranteed unless expressly agreed to in writing.
Production schedules may be affected by:

• Material shortages.
• Shipping carrier delays.
• Equipment maintenance or failure.
• Labor shortages.
• Weather conditions.
• Utility outages.
• Customer approval delays.
• High seasonal production volume.
• Supply chain disruptions.
• Events outside of our reasonable control.

Hittn’ Skins shall not be responsible for losses or damages resulting from delayed production or delivery timelines.

8. Shipping & Risk of Loss

Risk of loss transfers to the customer once merchandise is transferred to a shipping carrier or picked up from our facility.
Hittn’ Skins is not responsible for:

• Carrier delays.
• Lost packages.
• Theft.
• Porch piracy.
• Weather interruptions.
• Freight damage caused during transit.
• Incorrect shipping addresses provided by the customer.

Customers are responsible for verifying all shipping information prior to shipment.

9. Customer Supplied Materials

Customer supplied garments, vehicles, substrates, promotional products, or materials are accepted entirely at the customer’s risk.

Hittn’ Skins is not responsible for damage, spoilage, incompatibility, heat sensitivity, dye migration, manufacturing defects, or production failure involving customer supplied items.

10. Vehicle Wraps, Graphics & Installations

Vehicle wraps, wall graphics, signage, vinyl installations, and related services are dependent upon proper substrate condition and environmental factors.

Hittn’ Skins is not responsible for:

• Existing paint damage.
• Weak clear coat.
• Rust.
• Oxidation.
• Improperly cured paint.
• Prior body work.
• Surface contamination.
• Structural failure.
• Paint pull-off during removal.
• Adhesive failure caused by substrate conditions.

Installation warranties may be voided by improper care, environmental exposure, pressure washing, chemicals, accidents, or third-party modifications.

11. Payment Terms & Chargebacks

Deposits and pre-production payments are non-refundable once work has commenced.

Balances not paid according to agreed terms may be subject to late fees, collections activity, attorney fees, storage fees, or suspension of future services.

Initiating chargebacks or payment disputes for approved custom manufactured products after production has begun may constitute breach of contract and may result in collections activity and recovery of associated damages, costs, and legal expenses.

12. Website Usage

Users agree not to misuse this website through:

• Unauthorized scraping.
• Automated bots.
• Malicious uploads.
• Spam activity.
• Fraudulent submissions.
• Unauthorized access attempts.
• Distribution of malware.
• Use of content without permission.

All website content, graphics, branding, photography, copywriting, and media remain the property of Hittn’ Skins unless otherwise stated.

13. Limitation of Liability

In all circumstances, Hittn’ Skins’ maximum liability shall not exceed the amount paid by the customer for the specific affected portion of the order.

Hittn’ Skins shall not be liable for indirect, incidental, special, punitive, or consequential damages of any kind.

14. Governing Law

These Terms of Use shall be governed and interpreted under the laws of the State of Florida. Any disputes arising from services provided by Hittn’ Skins shall be handled within Orange County, Florida unless otherwise agreed in writing.

15. Force Majeure

Hittn’ Skins shall not be held liable for delays or failure to perform resulting from circumstances beyond reasonable control, including but not limited to:

• Natural disasters.
• Hurricanes.
• Flooding.
• Fire.
• Pandemic events.
• Supply chain disruptions.
• Labor shortages.
• Government actions.
• Utility outages.
• Cyber attacks.
• Civil unrest.
• Shipping interruptions.

16. Modifications to Terms

Hittn’ Skins reserves the right to modify these Terms of Use at any time without prior notice. Continued use of our services or website constitutes acceptance of any updated terms.